5、缺货/交期延迟，委婉回复
Dear Customer,
Sorry for the late reply.
抱歉回复晚了。
Currently this item is out of stock, but we have new goods in production.
目前该款暂时缺货，新货正在排产中。
The earliest delivery time is 【日期】.
最快出货时间：
If you are urgent, we can recommend alternative models for you.
若您比较赶货，我可以给您推荐替代款。
Thanks a lot for your understanding.
非常感谢您的理解。
Best regards
6、询盘跟进，盘活潜在客户
Subject: Follow-up about 【产品】 quotation
Dear Sir,
Hope everything is going well.
祝您一切顺利。
I am writing to follow up the quotation we sent before.
简单跟进一下之前给您发的产品报价。
If you have any question on price, quality or lead time, we are glad to solve it for you.
不管是价格、品质还是交期问题，我都可以帮您协调解决。
We will try our best to meet your target price and requirements.
可以尽力配合您的目标价与采购要求。
Waiting for your kind reply.
静候回复。
Best regards
